Error 13

Suryadi · 01/17/2021 23:57

My roborock s50, something error 13, when i put in docking. Even the i already cleaned the charging contact.

It is become worse lately. How to fix it ? Tq

RR_Support · 01/18/2021 15:18

If you have wiped charging contacts, could you send us pictures of charging contacts on dock and underneath of the robot.

Please check if the dock charger is working or not.

The indicator light on top of the dock should be solid on without the robot and off with the robot placed on it.

Kindly double confirm if the cable and the slot of the dock are well connected.

Please push the cable head into the slot at bottom of the dock very hard. See the video below.

Christian Habelmann · 02/27/2021 13:01

Hi,

check Youtube for error 13.

Often it is a electronic overcurrent fuse to be replaced or if you are not familiar with a soldering iron replace the main board.

Use RUILON SMD2920P185TF SMD2920 1.85A PTC Resettable Fuse

as replacement.

For me that was the fix!

Kind regards from Germany