Roborock S4 runs out of battery and stops

Dave · 01/18/2021 16:24

I have a Roborock S4 that has been working properly for a while and I've been very happy with it.

However, it has started to malfunction lately. It basically runs out of battery in the middle of a clean up and dies until I manually move it to the dock station. It no longer stops before running out of battery and returns to the dock

Is there any steps I can follow to fix this issue?

Dave · 01/19/2021 13:55

I tried to uninstall and reinstall the battery without success. I also tried doing a factory reset.

Jerry · 03/21/2023 18:46

I have the same problem with a S4 Max

Jerry · 03/21/2023 18:46

Any help is appreciated

RR_Support · 03/23/2023 10:49

It seems like the battery drains too quickly. In order to locate the cause and address it, would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?

Roborock S4 runs out of battery and stops

Roborock S4 runs out of battery and stops

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