Roborock Points
How to earn Roborock Points
How to earn Roborock Points
- 1、New users: 100 points (Newly registered accounts only)
- 2、Sign in /per week : 1 point (Once per week)
- Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
Hi, thanks for reaching out. Please check the link below to see the instructions.
https://support.roborock.com/hc/en-us/articles/900002181666-How-to-create-multiple-maps-for-multi-level-house-
Thats easy for you to say! The instructions are misleading. FIrst is says you need to take the dock to the other floor and later in the instructions its says that you don't. It seems like this should be easy. Please confirm. If I already have my first floor mapped. When I take the Robot upstairs for the first time to establish a map for that floor....do I need to take the docking station with me. (then it sounds like after the first time I don/t. ) Please confirm. (also...It would be very helpful to have a video tutorial on this. It says there is but when you hit the link on the web site there is not.
Hello, thanks for your reply. No, you don't need to move the dock to the other floor.
If you have your first floor mapped, you don't need to move the dock together to the second floor if the robot can finish the second floor on one full battery. Then please press "Create", and "Clean". The robot will say "Starting to clean". Please wait until it completed the cleaning, and don't manually move the robot or interrupt the process.