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Water didn come out

Maple 318 2 0

Water didn come out

Maple 318 2 0

I bought S5 max in Jul 20 and satisfy with the performance. However I just found out there is no water out recently. Try to turn the back and check found 2 little hole after module remove. There is nothing after remove water tank.

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  • RR_SupportStaff Member

    If the water comes out only a little or none at all, please try the methods below.

    Make sure there is no detergent in the water because it might block the air-in hole.

    Turn the device over, the two small slots under the robot will be found out if you've removed the water tank. Check if there's anything blocked by poking them slightly with a needle. After that, please install the water tank and mopping module (without the mopping cloth) and run the device for around 20 sec. Please check if there're 2 water trails on the ground. 

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  • RR_SupportStaff Member


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