I have been loving this vacuum for a few months and now suddenly it is offline. Last night it got stuck in something and I didn’t know ... so it ran out of power. After charging I wanted to manually start iy with the app and it said offline. I tried resetting the wifi and no luck. Then I tried factory reset and getting it online, also no luck.
I updatthe firmware about a week or two ago nothing else has changed. This only happened today though, and I wonder if running its battery all the way down triggered something, even though getting stick and not addressed until the next day happened once before.