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Roborock S5 Max Connection offline

CCpotato 313 8 0

Roborock S5 Max Connection offline

CCpotato 313 8 0

my S5 Max was working amazing for two months however running into a wifi connection problem today and have tried all the reset methods so far and still now working. Anyone having issues recently?

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  • CCpotato

    I am using IOS 14 for my iphone

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    RR_Support
    RR_SupportStaff Member03/19/2021      00:34
    @CCpotato:

    Hi, thanks for your reaching out.

    Have you changed your wifi setting recently?

    Please check if the permissions have been enabled.

    The location permission for the app.

    The local network permission for the app.

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    RR_Support
    RR_SupportStaff Member03/19/2021      00:35
    @RR_Support:

    location permission

    local network


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    RR_Support
    RR_SupportStaff Member03/19/2021      00:36
    @CCpotato:

    After checking the permission, please reboot your device and router to try the connection again. Please also tell us which app you're using.

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