S6max lost after moving dock/base ?binbinhfr03/19/2021 13:40 524 1 0

binbinhfr

Hi there,

I am using the Roborock S6 max and I like it very much.

I have 2 floors and I made 2 maps and it's working great.

The dock is on the ground floor.

But I had to change the dock /station position on the ground floor, and now the robot cannot find it back...

I wonder how I am supposed to tell him that the dock is somewhere else...

It is desperately seeking it at the old position, and then is trying to look around, but that's all...

It does not look far enough to find the new position.

How can I help him finding the new position ? No way to change the dock position while editing the map ?

It could be very usefull...

Thanks for your help.

RR_Support

Hi, thanks for reaching out.

You can try the method below:

Please let the robot start cleaning from the charging station, let it run for a while so that it's almost 1 meter away from the dock, then click on recharge button to let the robot go back to the dock. When it's docked, pls check if the dock's position is updated.

If that fails to update the location, you may need to delete the map, and start a round of full house cleanup to create a new one.