Roborock S5 MAX releasing too much waterLuigiSC03/23/2021 13:00 1284 3 0

LuigiSC

Hi everyone. I´ve had the Roborock S5 MAX for 4 months now and it was working fine until one day it started releasing way too much water when I mop and has been doing so every time I use the mopping mode. I´ve always used it with the water level on HIGH and it was fine, but now, even if I put the water level on LOW it still releases too much water, and the water accumulates on the mopping platform, getting the floor super wet when I remove the mop. Has anyone had this problem or have any suggestions to fix this? Many thanks.

RR_Support

If you find puddles left on the mop cloth bracket or on your floor, you can try the following:

1. Use a piece of dry cloth to clean water-out holes underneath the main unit, and then use a needle to poke the holes to make sure nothing gets stuck inside. See the attached picture for where to find the water-out holes. 

2. Apply some oil into the area surrounding the water-out holes, see attached picture. Please do not add oil directly into the water-out holes. Just a little bit oil is recommended.

Any kind of oil will do.

MonkeyShark

Any update ? almost half year with this problem