Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

Laser Sensor Error

STEFANIE 201 1 0

Laser Sensor Error

STEFANIE 201 1 0

I have Roborock vakum S5 Max and get a trouble of Laser Sensor Error. What i suppose to do ? Is it should change the Laser Sensor parts ? Where should i buy the part ?

Do you have a guidance how to open the Laser Sensor Part in youtube channel ?

Thanks in adv.

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    Hi,

    Sorry for the inconvenience caused.

    1. Could you pls first check if the laser head can spin by itself or not when you start the robot?

    If Laser head is not spinning, could you pls check if there is anything stuck on it? You could use a pen to move it manually first and start device again to see if it works.

    2. If the issue still persists, could you please send us a video to show the abnormal behavior? It is suggested to upload the video online like google drive and send us the video link if the video is large. (remember add our address to list to access video)

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
STEFANIE
Welcome to Roborock Forum