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Issue with Docking Station for Roborock Q5 Pro+

linocaoz 368 0 0

Issue with Docking Station for Roborock Q5 Pro+

linocaoz 368 0 0

Hello everyone,

I recently purchased the Roborock Q5 Pro+ robot vacuum from Amazon as a Christmas gift. However, after unboxing and setting it up, I encountered an issue with the docking station provided for charging.

As far as I know, upon plugging in the docking station, the LED indicator should activate, signaling its functionality. However, there are no LED indicator lights or signs of activity observed when the docking station is plugged into a power source, as instructed. Consequently, the robot vacuum is unable to charge or dock properly, affecting its functionality.

Before initiating a return through Amazon, I thought I'd seek assistance or guidance from this forum's community. I kindly request help in either getting a replacement for the defective docking station or receiving troubleshooting steps to resolve the issue.

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