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Power button - Red blinking

farahnad 2767 1 0

Power button - Red blinking

farahnad 2767 1 0

Hi team,

my roborock is unable to charge beyond 20% and the power button keeps flashing red when I try to charge it. I have tried to leave the roborock to charge overnight and clean the contact points with rubbing alcohol but that didn’t work as well. Can you advise what I can do? I am not able to update my firmware as the battery remains less then 20%.

Appreciate the help.

Cheers!

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  • RR_SupportStaff Member

    1. If you have wiped charging contacts, could you send us pictures to show them?

    2. Please check if the dock charger is working or not.

    The indicator light on top of the dock should be solid on without the robot and off with the robot placed on it. See attached picture.


    Kindly double confirm if the cable and the slot of the dock are well connected.

    Please push the cable head into the slot at bottom of the dock very hard. See the video below.


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