Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

Power button - Red blinking

farahnad 2571 1 0

Power button - Red blinking

farahnad 2571 1 0

Hi team,

my roborock is unable to charge beyond 20% and the power button keeps flashing red when I try to charge it. I have tried to leave the roborock to charge overnight and clean the contact points with rubbing alcohol but that didn’t work as well. Can you advise what I can do? I am not able to update my firmware as the battery remains less then 20%.

Appreciate the help.

Cheers!

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    1. If you have wiped charging contacts, could you send us pictures to show them?

    2. Please check if the dock charger is working or not.

    The indicator light on top of the dock should be solid on without the robot and off with the robot placed on it. See attached picture.


    Kindly double confirm if the cable and the slot of the dock are well connected.

    Please push the cable head into the slot at bottom of the dock very hard. See the video below.


    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
farahnad
Welcome to Roborock Forum