roborock S50 Laser Sensor Error 1

JimieSitu · 07/15/2021 18:01

(ISSUE SOLVED) Hi, my S50 (Bought in 2018) suddenly refused to move today. The laser sensor unit is spinning without issues (by now I took the whole vacuum apart and cleaned everything), but I still get Error 1. So it doesnt seem to be the laser motor. What else could it be? The laser itself I guess?Any recommendations?

Thanks and best regards!

RR_Support · 07/22/2021 09:49

Hi, thanks for your reaching out.

If the laser sensor unit is spinning, the motor should be fine. The issue may lie in the LDS unit. Maybe you can replace the laser sensor unit to give it a try.

You could order a new laser head and replace it by yourself.

Here's where you can order it:

https://www.aliexpress.com/item/32976030805.html?gps-id=pcStoreJustForYou&scm=1007.23125.137358.0&scm_id=1007.23125.137358.0&scm-url=1007.23125.137358.0&pvid=528123b9-eec7-45a6-951e-cf8be08737dd&spm=a2g0o.store_home.smartJustForYou_128575786.12

Here is tutorial video on how you could replace the laser head.

https://drive.google.com/open?id=1ioMG9V22BBKwBtuMhWW_DMcIxUvwlt1P

roborock S50 Laser Sensor Error 1

roborock S50 Laser Sensor Error 1

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