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Room cleaning problem

halwatk 101 1 0

Room cleaning problem

halwatk 101 1 0

All of a sudden my s4 max will try to clean the whole house instead of the room I have selected. Also, its position shown on the map is not where it actually is.

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  • RR_SupportStaff Member

    Hi,

    Thanks for reaching out.

    Please observe if the dock's the position is correct or not on the map.

    If the dock's position isn't correct, please try the following:

    Please let the robot start cleaning from the charging station, let it run for a while so that it's almost 1 meter away from the dock, then click on recharge button to let the robot go back to the dock. When it's docked, pls check if the dock's position is updated. Then please start the robot from the dock, and try a round of cleaning to see if the robot can work well.


    If that fails to solve the issue, you may need to delete the map, and start a round of full house cleanup to create a new one.

    Best regards.

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