Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

Room cleaning problem

halwatk 144 1 0

Room cleaning problem

halwatk 144 1 0

All of a sudden my s4 max will try to clean the whole house instead of the room I have selected. Also, its position shown on the map is not where it actually is.

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    Hi,

    Thanks for reaching out.

    Please observe if the dock's the position is correct or not on the map.

    If the dock's position isn't correct, please try the following:

    Please let the robot start cleaning from the charging station, let it run for a while so that it's almost 1 meter away from the dock, then click on recharge button to let the robot go back to the dock. When it's docked, pls check if the dock's position is updated. Then please start the robot from the dock, and try a round of cleaning to see if the robot can work well.


    If that fails to solve the issue, you may need to delete the map, and start a round of full house cleanup to create a new one.

    Best regards.

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
halwatk
Welcome to Roborock Forum