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Robot rock S5 max no water out

Ryan 279 1 0

Robot rock S5 max no water out

Ryan 279 1 0

After remove the tank and check the holes there are no blockage. So please advise how to check and repair to make the water out during mop

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  • RR_SupportStaff Member

    Hi, thanks for your reply.

    Please try the following and see if there will be 2 trails on the ground:

    Install the water tank and mop bracket (without the mopping cloth). Please do the test below to see if the robot itself is fine or not.

    1) Take the robot off the dock. Then turn off the robot by long pressing the power button. Then put it on the dock until the robot turns itself on. 

    2) Start the robot from the dock. After the robot establishes its position (when the map appears on your phone), wait for about 20 seconds and observe if there're water trails on the ground. 

    You can check the video below for reference.

    https://drive.google.com/file/d/1pU8SgTnMK9PbZeW_S9BL97jnhZZLlmn4/view?usp=sharing

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