S4 Max mapping confusion

S4 Max mapping confusion

Bought an S4 Max, but it seems to be getting confused/disoriented when mapping. We have a couple of longer hallways, but instead of mapping them as straight with 90° angles, the S4 seems to get disoriented and distort the angles. The second photo shows how the hallways are actually aligned.

Any suggestions??



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  • Hi, thanks for reaching out.

    From the screenshot you sent us, we didn't see the dock's position. Could you please mark the postion of the dock on the map?

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    Andrew
    Andrew09/03/2021      18:39
    @RR_Support:

    If you look very closely, you will see the green dot indicated by the arrow on the screenshot:


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  • Anybody have any thoughts???

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    RR_Support
    RR_SupportStaff Member09/10/2021      02:11
    @Andrew:

    Hi, thanks for your reply.

    In this case, we suggest you try and move the robot to the central area of the house, which can make sure that the robot can achieve its best navigation ability.

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