Anyone else's T7S Plus (Global is S7 Plus i assume) cleaning in a way?

Anyone else's T7S Plus (Global is S7 Plus i assume) cleaning in a way?

I just got my t7s plus (sweep) yesterday from China and the Narwal J1 (mop) and I've gotta say this T7S+.

I've been trying to get it to map my house but it can't.

  • Runs less than 3 minutes and it stops and stays there
  • Has trouble going back to the auto empty dock
  • Constantly goes up the dock while cleaning and sometimes gets stuck

Customer service is horrible in troubleshooting and can't seem to provide a solution. This is such a stark contrast in experience with the Narwal J1 which ran smoothly and had great CS.

Anyone else's T7S+ behaving like this too?

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