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S7 keeps losing maps!

Bluesky 479 1 0

S7 keeps losing maps!

Bluesky 479 1 0

My S7 lost the map I had spent so much time to create and adjust. By losing it, I mean it cannot load the map. I let it create a new map and again, same issue with the new map! What is going on!??????

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  • RR_SupportStaff Member

    Hi, thank you for taking the time to reach out to Customer Support and we are sorry to hear about the trouble you are having with your device.

    May I know if you've enabled the map saving mode?

    By losing the map, do you mean the robot just start creating a new map even if you've already saved a map for it? Did the robot say something like positioning error?

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