Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

Does Auto Empty Dock work with 3rd party bags?

niyatioxe 131 1 0

Does Auto Empty Dock work with 3rd party bags?

niyatioxe 131 1 0

I received an auto empty dock as a gift from a friend and both the bags that came with it accidentally got thrown out. Ever since I bought new bags from a third party shop off of Amazon, it keeps giving me error messages, not emptying, and saying it’s jammed. Should I spring for the Roborock brand or should I accept that the dock is bricked?

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    Hi, thanks for reaching out.

    The third part bag may not be compatible with the dock. You may need to order the original bag.

    Besides, you can also check the following:

    1) Turn over the base of the robot, then please check if the air duct is blocked or not. See attached picture. 


    2) Please check if the dust inlet is blocked or not. See the attached picture "dust inlet".


    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
niyatioxe
Welcome to Roborock Forum