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Error 105 wheel short circuit

KC 766 1 0

Error 105 wheel short circuit

KC 766 1 0

We ve had our vacuum for a little over a year and now we started to get this error. What is the warranty on these and can this be fixed? Please advice.


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  • RR_SupportStaff Member

    Hi,

    Thanks for reaching out.

    You can try the method below:

    1. Put the device on the ground, push it aggressively forward&backward for around 10 sec (like using an eraser). You can push it with some force like in the video below:

    https://youtu.be/MiBkw_lcTF8

    2. When you feel there's less resistance in the wheels, start cleaning again to see if it works.


    Notice:

    Manually pushing the device would cause an overheat of the motor. If the resistance is still high after erasing the wheel for 10 seconds, please wait for a while until the motor cools down, and then try it again.

    If that doesn't solve the issue, please contact support@roborock.com to get further assistance with the warranty.

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