Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

mopping question

Raj 336 1 0

mopping question

Raj 336 1 0

I just bought S7. During mopping only 1/4 of mopping width (in the middle) gets mopped. It works for few minutes when you wet the mop. Please advise. I bought this unit to do both vacuum and mopping both. So far happy with vacuum and navigation.  

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    Hello,


    Thank you for taking the time to reach out to Customer Support and we are sorry to hear about the trouble you are having with your device.

    Would you please try the following?

    1. Please send us a picture to show the issue.

    2. Please fill the water tank, then run the robot on the highest scrub intensity. Please tell us how long a full tank of water can last (by minute).

    Best regards.

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
Raj
Welcome to Roborock Forum