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mopping question

Raj 344 1 0

mopping question

Raj 344 1 0

I just bought S7. During mopping only 1/4 of mopping width (in the middle) gets mopped. It works for few minutes when you wet the mop. Please advise. I bought this unit to do both vacuum and mopping both. So far happy with vacuum and navigation.  

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  • RR_SupportStaff Member

    Hello,


    Thank you for taking the time to reach out to Customer Support and we are sorry to hear about the trouble you are having with your device.

    Would you please try the following?

    1. Please send us a picture to show the issue.

    2. Please fill the water tank, then run the robot on the highest scrub intensity. Please tell us how long a full tank of water can last (by minute).

    Best regards.

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