Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

remote control in error state?

baylorfan05 376 3 0

remote control in error state?

baylorfan05 376 3 0

Sometimes my s5max gets stuck on a chair leg and leads to the wheels being suspended. if I'm there, its fine to move it and resume cleaning. However, if I'm not, previously I could use the remote control and move it around remotely until it was unstuck. Now, I can no longer do that. Does anyone else have a solution to get it unstuck remotely without using no go zones or invisible walls? I'm already out of those on my map.

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    Hi, thanks for your reply.

    If you try to get it unstuck via remote-control in error state, what will happen? I just tried on our side, the remote control can still work when the device gives error 3. May I know if there's any message coming when you try to use remote control in error state?

    Like0
    Reply
    baylorfan05
    baylorfan0512/07/2021      03:04
    @RR_Support:

    no new error message. It doesn’t move unless the error message goes away (picked up and moved)

    Like0
    Reply
    RR_Support
    RR_SupportStaff Member12/16/2021      16:22
    @baylorfan05:

    Hi, thanks for your reply.

    Could you please send us a screenrecording to show what will happen? It's a bit strange that when we tested on our side with error 3, the remote control feature can work even in error state.

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
baylorfan05
Welcome to Roborock Forum