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S5 max no water trials after troubleshooting

Lwwen 742 1 0

S5 max no water trials after troubleshooting

Lwwen 742 1 0

Has been using s5 max for over a year. Suddenly the water not coming out anymore. Tried to troubleshoot the water outlet. There is no water trails shows. What’s the solution for this?

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  • RR_SupportStaff Member

    Hi,

    Thanks for reaching out.

    Pump up air from the air-in hole and see if there're bubbles in water. Pump water from the water-out hole and see if there's any water coming out. See attached picture.


    Please also clean the water-in hole on the robot that connects the water tank. See attached picture.

    If the issue persists, please contact support@roborock.com to get further assistance.

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