Dear RR support, I just had my S7 for a day and I am getting “Error 2” bumper stuck message repeatedly. How can I resolve this issue? I have tapped the bumper, checked it and nothing is stuck. Thanks for your help.
Use a blower to aim at the gaps between the robot and bumper, blow it.
If the issue still persists, there may be something wrong with the device, and may need warranty service. In that case, we suggest you contact support@roborock.com to get further assistance.
You can try the methods below:
Use a blower to aim at the gaps between the robot and bumper, blow it.
If the issue still persists, there may be something wrong with the device, and may need warranty service. In that case, we suggest you contact support@roborock.com to get further assistance.