Hello. I haven't used by Roborock S5 Max for a few weeks and when I tried to do it today, it couldn't connect to my Wifi. I thought it was a simple procedure to reconnect, but then the nightmare started.
I tried everything: reset to factory settings, reinstall Roborock App, use a different device, use Xiaomi Mi app, with no luck.
From my router, I see that the Roborock GETS an IP ADDRESS from it, so it does connect to my Wifi and my network. Still, it says cannot connect to Wifi.
I read somewhere that this error might be the robot trying to reach a Roborock server in the Internet. Is it something with my DNS? Which server is it trying to reach? Is it known that some Roborock servers are currently down right now?
PLEASE HELP, I can't use the device I bought.