The support docs say to remove the mop when only vacuuming. But doesn't it lift it so I shouldn't need to remove it? I don't have it mop often yet, but wasn't sure of the best practices.
If you set the device's scrub intensity level at 0, the mop will be lifted and will only vacuum.
Removing the mop can be helpful if you have medium-pile carpets at home. Since the mop can be lifted up for about 4mm, if the carpet is a bit thicker than 4mm, the mop, even lifted, may touch the carpet. That's why it's suggested to remove the mop when only vacuuming.
Hi, thanks for reaching out.
If you set the device's scrub intensity level at 0, the mop will be lifted and will only vacuum.
Removing the mop can be helpful if you have medium-pile carpets at home. Since the mop can be lifted up for about 4mm, if the carpet is a bit thicker than 4mm, the mop, even lifted, may touch the carpet. That's why it's suggested to remove the mop when only vacuuming.
Best regards.