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Mop Wetness Width

Wiley 179 1 1

Mop Wetness Width

Wiley 179 1 1

I have an S7, it is working great however the 'width' of the wet mop trail isn't the full width of the mop head. I do wet it completely before the run, seems it gets dry on the ends and never gets enough water... tank is filled of course. Is there some setting to make it 'wetter'

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  • RR_SupportStaff Member

    HI,

    Thanks for reaching out.

    Would you please try the following?

    1. Please send us a picture to show the issue.

    2. May I know if the issue occurred from day 1 or just recently?

    3. Would you please tell us if you've replaced mop cloth recently? If yes, please send us the purchase link. 

    4. Please wet the mop cloth before using and set the the robot on the highest water level and try again. 

    5. Fill the water tank, then run the robot on the highest water level. Please tell us how long a full tank of water can last (by minute).

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