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Closes the door during cleaning

gibbe 998 3 0

Closes the door during cleaning

gibbe 998 3 0

I usually have the doors half open so the robot can clean behind the door, and it works on all doors (see green circles) except one (red circle). There the robot enters and cleans behind the door (yellow line) but on the way out it closes the door (green line) and gets stuck.

Any suggestions?

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  • RR_SupportStaff Member

    Hi, thanks for reaching out.

    There's a chance that the device when doing the cleaning may push the door closed. In particular, if the door is not very heavy, such issue may happen. In this case, you may use some door stopper to keep the door fixed temporarily...

    Best regards.

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    gibbe
    gibbe03/20/2022      20:55
    @RR_Support:

    Hi, thank you for your reply.

    I've tried a different angle for the door and it has been working for the last two cleanings. If the problems continue, I will try with door stoppers.

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    RR_Support
    RR_SupportStaff Member03/26/2022      09:45
    @gibbe:

    Hi, thanks for your reply. If there's anything we can help with, please feel free to reach out to us!

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