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Roborock s5 max cannot vacum nicely

Yulyana Huang 144 1 0

Roborock s5 max cannot vacum nicely

Yulyana Huang 144 1 0

Please help, I dont know why my roborock cannot vacum at that place ( inside the square ). Even though there is no obstacle at that place. Sometimes it spin around at the square place and its stuck. Thanks

place.


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  • RR_SupportStaff Member

    Hi, thanks for reaching out.

    If robot reports "error 8, robot trapped. Clear obstacles surrounding robot" when there is actually nothing around it, try methods below.

    1. Please do not move the robot when it's doing cleaning. Otherwise it may get lost and say error 8.

    2. If the error happens only in one place frequently, please send us a picture to show how the place looks like.

    3. Turn over robot to check if there's anything stuck in the wheels and turn them manually to feel if they are too loose or too tight.

    4. If water tank is installed, remove it to test if the error will still appear.

    5. Please check if there's anything stuck in the front wheel according to the video below:

    https://youtu.be/-bcjh4p9U3M

    For other models, just uninstall the front wheel by hands.

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