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Roborock S7 cliff sensor error

Teng 537 1 1

Roborock S7 cliff sensor error

Teng 537 1 1

Hi,

I keep experience cliff sensor error after using S7 for 5 months. I only use it on hardwood floor. I tried clean sensor, restart, move to different area, reset to manufacturer setting, unload app. Nothing worked. Can someone help me? thank you.

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  • RR_SupportStaff Member

    Hi,

    Thanks for reaching out.

    1. Could you also send us a video to show the problem?

    It is suggested to upload the video online like google drive and send us the video link if the video is large. (remember add our address to list so that we can access the video)

    2. Please send us some clear pictures to show the cliff sensors.

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