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Q5+Support

JAB 386 3 0

Hello - I received a Q5+ 2 days ago. I have questions about Q5+ features, programming, accessories., and such. The manual is not helpful and I cannot find any support information online. I am aware of your phone support option & did get good installation assistance there. When is the phone support staff available - days/hours? I understand that this is a new model, but surely Roborock has not released this product without making support literature available. Will you please tell me where to find written information that I can reference both now & in the future or when I can expect to find this? Thank you!

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  • RR_SupportStaff Member

    Hi,

    Thanks for reaching out.

    The phone tech support is available 24/7.

    Besides, if you have some questions about the device, you can feel free to reach out to us at support@roborock.com.

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