S7 MaxV gets stuck same place every time

S7 MaxV gets stuck same place every time

I recently bought the S7 MaxV and it seems to always get stuck at the same place every run. There is nothing blocking it and the brush isn't getting tangled or anything. It just stops. Does anyone have this issue and/or is there any solutions coming?

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  • Hi, thanks for reaching out.

    That doesn't sound normal. If it gets stuc at the same place, would you please send us a picture to show how the place looks like?

    Like0
  • same. sad... btw there is always a bumper stuck error. what lanjio also i dunno, already clean still bumper stuck

    All these global models got warranty locally?

    Like0
    RR_Support
    RR_SupportStaff Member07/22/2022      09:02
    @gibsongilbert:

    We are sorry to hear that your device did not work well. For the bumper stuck issue, may I know if the issue only happens in one place? Or will the issue also happen in open area?

    Like0

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