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mop route -> deep for full clean issue - S7 goes through the motions for carpeted rooms

hidara 85 1 0

mop route -> deep for full clean issue - S7 goes through the motions for carpeted rooms

hidara 85 1 0

When the s7 is set to do a full clean, mop only (deep route) selected it still does a complete traversal of carped rooms albeit with the vacuum off and and rollers still functioning. This is a complete waste of time. Selecting individual rooms fixes this issue but I would have thought that if you tell it to only mop a complete area that it would skip carpeted rooms

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  • RR_SupportStaff Member

    Hi,

    Thanks for reaching out.

    We regret and apologize that the robot will still tranverse the carpet when deep mop routes are selected. I will forward this to the tech team. Hopefully, they will be able to manage them in the future.

    Thank you for your patience and for being a valued customer.

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