Hi friends. Hoping I could get some help. I'm noticing that with my s5, the first time I used it in my basement (that's also where the base is), it mapped out correctly. But now it seems like it's not following the map and shifting off of it and almost creating new areas in grey that are appearing and are not really there. I have tried to delete the map and revert to an old one, but the same thing keeps happening. I'm not sure why this is happening or what to do, but would appreciate any support. Again it was fine and then this started happening. The unit is about 2 years old. Also, sometimes when this happens, it has trouble going back to its base and finding it. See. Image below.
Hello, thanks for reaching out.
It seems that the dock is located on a far side of the house. We suggest you move the dock to a more central location to have a try.