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Roborock s5 max main brush doesn't spin on carpet.

Mannclan 142 1 0

Roborock s5 max main brush doesn't spin on carpet.

Mannclan 142 1 0

While cleaning the carpet the main brush spins for maybe 3 seconds and stops so it's not cleaning the carpet very well. I've taken the brush out a couple times and cleaned it completely and it doesn't help.

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  • RR_SupportStaff Member

    Hello, thanks for reaching out.

    There is a protect system in the robot to avoid internal system damage.

    When the brush faces high friction like on a carpet for a certain period, the brush will stop running to protect the robot. 

    But the pause is temporary and the brush will resume running. The process will be in circle if the brush keeps facing high friction. Besides, the suction strength will increase to max automatically when the robot reaches the carpet if you have enabled the carpet mode.

    Hope you can understand and forgive it.

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