Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

S7 not charging

Mm 597 1 0

S7 not charging

Mm 597 1 0

I bought this in November 22, haven’t used it much, today after cleaning half of the rooms it went back to charge and since then I keep getting an error that it is not charging. When I go to check, it’s off of the docking station. I have tried cleaning the sensors with damp cloth and alcohol wipes. I have s as Lao tried unplugging and re plugging the station. The light does turn off of the dock when the Roborock is docked. What else can I do, I am getting extremely frustrated

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    We are sorry to hear that your device did not work well. There may be something wrong with the device. Would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist? 

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
Mm
Welcome to Roborock Forum