I used to have a custom room setup with deep mop setting. What we did. Press power button on s7 (without mop installed) and it vacuumed in turbo. Then we installed mop and pressed power button and s7 moped the floor in deep mode.
Now something changed (firmware?).
I press power without mop and it vacuums in silent mode or does not vacuum at all (custom mode mop deep). How do I set it to vacuum turbo when no mop installed and to mop deep when mop installed. (By just pressing start button on device)
So? Its broken?
We are sorry to hear about this issue.
Have you tried to delete the customize setting and set it up again?
If the issue persists, would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?