Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

ultra max 7 not emptying bin with roller properly installed

dcy 170 2 0

ultra max 7 not emptying bin with roller properly installed

dcy 170 2 0

Can't figure this problem out. Robot does a good job of cleaning/mopping but it will not automatically empty the dirt bin. The four tabs on the roller are not showing and appears properly installed. Channel to bag is clear. Machine is clear of debris so no blockages.Waste bag is not full. It occasionally will empty but most of the time I have to manually empty the bin. Any suggestions?

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • momo

    same problem and have went through all checks.. roller cover is installed properly too.

    Like0
    Reply
  • RR_SupportStaff Member

    We are sorry to hear that your device did not work well. 


    The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com so that we can better assist? 

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
dcy
Welcome to Roborock Forum