Hello, when I am using my Dyad Pro, the front right roller wants to slide off the sleeve so it sticks out. Is there a way to better secure the roller?
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We are sorry to hear about the trouble you are having with your device.
It seems to be an issue with the device itself.
We hope we could work with you to locate the cause and address it. Would you please contact us at firstname.lastname@example.org(if you are in EU, contact email@example.com)so that we can better assist?
Hello, my Dyad Pro did the same thing, right roller came out, and its only second time me using it.
Is it a defect, how to find out?
Would you please contact us at firstname.lastname@example.org(if you are in EU, contact email@example.com)so that we can better assist?
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