We are sorry to hear about the trouble you are having with your device.
It seems to be an issue with the device itself.
We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?
We are sorry to hear about the trouble you are having with your device.
It seems to be an issue with the device itself.
We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?
Hello, my Dyad Pro did the same thing, right roller came out, and its only second time me using it.
Is it a defect, how to find out?
Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?