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Roborock S7 dustbin not installed error

alyssaurus 1493 1 0

Roborock S7 dustbin not installed error

alyssaurus 1493 1 0

I keep getting dustbin not installed on the app and roborock but I've checked all the placements are correct. It suddenly decided not to work and I can't find any reference on where the sensor is. Anyone faced this issue before? When i take out the dustbin or put in it doesnt say its been removed / installed. I tried replacing the filter but still same error.

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  • RR_SupportStaff Member

    We are sorry to hear that your device did not work well.

    1.Would you pls check if you can find a magnet on the dustbin not the filter?

    2.Please perform a basic reboot on the device. Remove the device off of the docking station, long-press on the power button until the device shuts off. Once the device has shut off, long-press on the power button again to turn it back on.

    If the issue persists, would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?

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