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Q5+ auto-empty

Noel 292 1 0

Q5+ auto-empty

Noel 292 1 0

I have a Q5+ that's only a month old. When I started using it, it would auto-empty the bin after every cleanup is completed. This is the way I set it up in the app. But now it won't do it. I have to manualy empty the bin by pressing the button on the app.

Is there a setting I am missing?

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  • RR_SupportStaff Member

    Sorry to hear the auto emptying is not working. Here are some troubleshooting steps.

    1. Please make sure robot is not in DND mode. The auto-emptying process won't happen if it's in DND period. You could disable DND mode to have a try. 

    2. Please make sure the vacuum power is not in quiet mode. 

    3. Please let robot clean for at least 1 minute before it returns to the dock.

    4. Make sure the robot is not in mop only mode because robot doesn't vacuum in this mode. 

    5. Do not take out the dustbin. Otherwise robot will think the dustbin is already emptied manually and doesn't start the emptying process.

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