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S8 Ultra - Can’t divide rooms?

robocrash 532 2 0

S8 Ultra - Can’t divide rooms?

robocrash 532 2 0

Hi


I’ve deleted the app, reset cache, attempted different pints to divide rooms and more. Nothing allows me to divide my house.

Firmware is also up to date and I have fully restored my roborock too


Please see screenshots that all resulted in Error.






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  • RR_SupportStaff Member

    The rooms need to be divided by chunk. Would you please follow the screenshot below and try again?


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    michaelarrington
    michaelarrington06/06/2024      08:28
    @RR_Support:

    Ensure that your smartphone and the Roborock are connected to the same Wi-Fi network. Sometimes, connectivity issues can prevent proper https://drift-hunters.org communication between the app and the device.

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