Roborock Q7 can't link to google home - Australiasnusnu07/15/2023 06:11 254 2 0

snusnu

When i link my roborock or Mi Home account it says no compatible devices are found.

RR_Support

Thanks for posting.

Are you using the "Roborock MiHome" skill?

If you still can't link google home successfully, would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?

donovanc.sampson

If you're having trouble linking your Roborock Q7 to Google Home in Australia, you can try the following steps to troubleshoot and resolve the issue:

1. Ensure Compatibility: First, make sure that your Roborock Q7 is compatible with Google Home. Not all smart devices work with Google Home, so check if it's officially supported.
2. Check Internet Connection: Ensure that both your Roborock Q7 and your Google Home device are connected to the same Wi-Fi network and that your internet connection is stable.
3. Update Firmware: Make sure your Roborock Q7's firmware is up to date. Sometimes, updates can improve compatibility with voice assistants like Google Home.
4. Enable Remote Control: In the Roborock app, make sure that remote control is enabled for your device. This setting is often needed for integration with voice assistants.
5. Enable Roborock Skill: Open the Google Home app on your mobile device, tap the "+" button to add a device, and then select "Set up device." Follow the prompts to add a new device, and look for the Roborock skill. Enable it and follow the setup instructions.
6. Check Region Settings: Ensure that your Google Home and Roborock app settings are set to Australia or the appropriate region. Some devices and services may not work correctly if the region settings do not match.
7. Reboot Devices: Try rebooting both your Roborock Q7 and your Google Home device. Sometimes, a simple restart can resolve connectivity issues.
8. Factory Reset: If all else fails, you can try performing a factory reset on your Roborock Q7 and set it up again from scratch following the manufacturer's instructions.
9. Contact Support: If the issue persists, reach out to Roborock or Google Home customer support for further assistance. They may have specific recommendations or solutions for your region.

It's worth noting that the compatibility and setup process can vary based on the specific model and firmware versions of your devices, so referring to the official support documentation for both Roborock and Google Home is a good practice.

Additionally, keep in mind that the integration between smart devices and voice assistants can change over time due to updates, so it's essential to check for any new information or updates related to the Roborock Q7's compatibility with Google Home in Australia.

Regards: Virtual Office Address Service