Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

Update

Rooney Aago 105 1 0

Roborock firmware won’t update? Please help

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    Please make sure your robot is on dock and the battery is more than 20% when you try to upgrade its firmware version. If the upgrading failed, try methods below:

    1. Check if there is new version of the appin google play or app store. You can also uninstall and reinstall the APP.

    2. Move robot close to router and try it again.

    3. Move robot away from dock. Reboot the device by holding the power button to turn it off and keep holding the same button to turn it on.

    If the issue persists, would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
Rooney Aago
Welcome to Roborock Forum