I keep getting this "Check for air duct blockages and empty the dustbin" error message even though there are no blockages in the vacuum or docking station. The filter is clean and the bag is not full. What is causing this and how do I clear this notification?
Thanks!
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would you please check the following?
1) Turn over the base of the robot, then please check if the air duct is blocked or not. See attached picture.
2) Please check if the dust inlet is blocked or not. See the attached picture "dust inlet".
I have the same issue, but none of these steps help. There is no blockage, but it sounds like there is an air LEAK
We are sorry to hear that your device did not work well.
The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?