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About

NickName: Zord
Joined: April 2021
Visits: 16
Active Time: March 2
Roles: Member

Roborock forum

Welcome to the Roborock forum. Feel free to suggest features, ask for support, or just chat.

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Support

Roborock app does not work on my Samsung phone with Android 11

I just installed Android 11 and Roborock app and can't get past the initial logo screen of the app. Does anyone had this problem? How to solve it?

Zord 01/15/2022 09:47 1.7K 10 0 0 points
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Views334
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Support

S7 selective room stopped working after updates with strange positioning behavior

I just updated my app and firmware and now when I select rooms it says "Starting selective room cleaning", than moves out of the dock and s…

Zord 01/01/2023 12:56 334 2 0 0 points
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Support

Can update firmware from new version of the app

My friend just bought a new S7 and installed the latest app in his Fairphone. It works but when he enters the robot he does not see an option to upgr…

Zord 02/06/2022 09:57 298 2 0 0 points
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Views570
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Support

Roborock S7 side-brush entangled in the carpet

Hi, I just got my new Roborock S7 and want it to vacuum my carpet. The problem is that the side-brush entangles on it. Is there a way to tell it to n…

Zord 04/23/2021 17:43 570 3 0 0 points

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