Roborock forum

Discussion List

• Comments3
  Views405
  Follows1
  Votes5
  
  Discussion

  Reviews of S4 Max on Amazon

  Amazon US has several 5 star reviews of the S4 Max even though the device hasn’t been available for sale yet. I’m a bit suspicious that these are fa…

  Vander 10/29/2020      14:13 405 3 5 5 points
• Comments5
  Views367
  Follows0
  Votes1
  
  Discussion

  Roborock S6 MaxV disappeared off Amazon

  The S6 MaxV has mysteriously vanished from Amazon UK and Amazon.de and amazon.fr. Interestingly the S4 has been reduced by 15% on Amazon UK

  Vander 08/24/2020      15:25 367 5 1 1 point
• Comments1
  Views125
  Follows0
  Votes0
  
  Support

  Multifloor - no longer returns to starting position

  I have noticed since the last firmware upgrade for my S4, that, when used on a floor without a dock, the vacuum does not return to the starting posit…

  Vander 08/15/2021      11:04 125 1 0 0 points
• Comments1
  Views524
  Follows0
  Votes0
  
  Support

  Cliff sensor broken

  One of my S5 max cliff sensor has a split in the plastic clear cover. Is it possible to buy/fit a replacement or is it the whole sensor that needs re…

  Vander 03/17/2021      17:42 524 1 0 0 points
• Comments16
  Views2.5K
  Follows0
  Votes1
  
  Support

  Multi floor use with single dock

  I am waiting for multi floor map support for the S4. From what I have read there seem to be some problems with multi floor support for the s5max and…

  Vander 07/26/2020      21:16 2.5K 16 1 1 point
• Comments3
  Views434
  Follows0
  Votes0
  
  Support

  Caster wheel broken

  My S4 front wheel has just broken after vacuuming carpet. I had bought this from a seller ONLYE on Amazon uk whose email address is support@roborock.…

  Vander 11/11/2020      13:46 434 3 0 0 points
• Comments7
  Views957
  Follows0
  Votes0
  
  Support

  Roborock servers down UK

  Hello I’ve lost all access to my 2 roborocks and I can’t log in to my account. I’ve seen the suggestion to change region however this is impossible a…

  Vander 11/07/2020      11:08 957 7 0 0 points
• Comments7
  Views640
  Follows0
  Votes0
  
  Support

  Floor recognition when told to dock not working

  I have a new S5 max. I have 2 floors saved. If I pin and go on the main floor, allow the robot to stop, then pick the robot up and move it to the sec…

  Vander 10/22/2020      11:24 640 7 0 0 points
• Comments5
  Views634
  Follows0
  Votes0
  
  Support

  Named room cleaning

  I have discovered a flaw in the named room cleaning function. The function works well as long as the correct map is already loaded. If I move my S5 M…

  Vander 10/22/2020      13:48 634 5 0 0 points
• Comments3
  Views287
  Follows0
  Votes0
  
  Support

  Warranty coverage when buying from Amazon sellers

  Please could Roborock clarify the warranty policy when users buy from marketplace sellers on Amazon. There are many roborock vacuums sold on Amazon U…

  Vander 10/16/2020      08:09 287 3 0 0 points
• Comments0
  Views184
  Follows0
  Votes0
  
  Support

  Amazon prices UK

  The official roborock shop is selling the S5 max for £599 on amazon uk. There are several sellers offering the S5 max for under £400 - fulfilled by a…

  Vander 10/13/2020      21:58 184 0 0 0 points
• Comments1
  Views246
  Follows0
  Votes0
  
  Promotion

  Ores

  Hello The ore tokens can be exchanged for discounts - does this work on Amazon.co.uk, and how does it work?

  Vander 09/03/2020      21:32 246 1 0 0 points
• Comments0
  Views227
  Follows0
  Votes1
  
  Suggestions

  Modify clean while in progress

  I’d like to see the ability to change the rooms that are being cleaned during a room clean. Currently I can only change the vacuum power but in order…

  Vander 09/02/2020      17:18 227 0 1 1 point
• Comments4
  Views516
  Follows0
  Votes0
  
  Support

  Differing cleaning patterns

  I have attached a map showing an unusual pattern of cleaning in 2 rooms - the orange room on the right and the blu room at the bottom. The number of …

  Vander 08/23/2020      21:32 516 4 0 0 points
• Comments0
  Views209
  Follows0
  Votes0
  
  Discussion

  Roborock S4 /Xiaomi Mi

  The S4 looks like the Xiaomi Mi which has been slightly modified with a new colour and no mop. I am wondering whether the machine is perhaps the same…

  Vander 08/23/2020      22:40 209 0 0 0 points