Is there a way to force return to the last good map?

Is there a way to force return to the last good map?

My S6 got confused somehow on its run a couple of weeks ago, and the map got messed up. It thinks the border of a room is in the middle of a wall, and spends almost an hour trying to get to the other side of the wall for a normally 5-minute cleaning job.

I sometimes see the map getting reset to the last good map. How can I force this to happen on demand? Maybe make the robot lost or something?

I miss the older firmware where you could have a backup map and revert to that or the latest good map at will. Now, with the new firmware, it’s impossible.

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  • Hello,

    Thanks for your info.


    The current firmware does not support backup map anymore, but we can do further analysis and try to figured it out.


    Go to cleaning history and send us a problematic cleanup map.


    Use wet cloth to clean the wall sensor and cliff sensors. Also, you can move the dock's position to a more central area of the house and re-map it.

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    glinko3
    glinko310/15/2020      04:08
    @RR_Support:

    Hi, can you just tell me how to reset the map to the last "map" you see in the "Edit Map" screen? I want to return to that map.

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    RR_Support
    RR_SupportStaff Member10/15/2020      08:30
    @glinko3:

    Hi,

    Thanks for your reply and info.


    Sorry, there is no way to restore previous map from cleaning history or so. If the current map got messed up, we suggest you to delete it and start the cleaning to re-map it.

    Like0
    glinko3
    glinko310/16/2020      10:36
    @RR_Support:

    There must be a way, because every few weeks my robot gets confused somehow and returns to that base map on its own. I’m just wondering what causes that and how I can trigger it myself.

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