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S5 max seems lost, doesn't move, no map

Cass 131 3 0

S5 max seems lost, doesn't move, no map

Cass 131 3 0

I've had my s5 max for 8 months and have had no issues. A few days ago it started acting funny and wasn't cleaning, it would say positioning and go in circles. If it did move around, there was no pattern, going in circles, not cleaning correctly. I tried resetting hoping it would work again, and still is lost. It stays in the same spot going in circles and doesn't create a map. I tried emailing support and haven't gotten a response. Please help! This was $600 there is no reason it shouldn't be working!

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